HumanTouch
HumanTouch, LLC
Tampa, FL, United States
About
HumanTouch is a defense software developer based in Tampa, United States working in defense software & ai, c4isr.
HumanTouch, LLC is a US federal technology company offering AI, data management, cloud and IT service desk solutions to federal civilian and military agencies. Its work includes decision management software for Department of War budgeting and planning (POM/PPBE), cloud services supporting the Air Force Life Cycle Management Center under DoD Impact Level 5 requirements, and AI/NLP tools for analysis of unstructured data. Its product portfolio includes the Navigator AI family of decision platforms and the patented Connect2IT! IT support kiosk. The company holds CMMI/DEV-3, ISO 9001:2015, ISO 20000-1:2018 and ISO 27001:2022 certifications, operates contract vehicles including GSA Schedule 70 and US Navy SeaPort NxG, and is a commercial reseller and Public Sector Partner for AWS. It also supports civilian agencies including the Centers for Disease Control and Prevention, the Internal Revenue Service and the Census Bureau.
Location
Legal name
NCAGE code
Focus areas
Languages
Products & capabilities
Defense domains
Supply-chain role
What they offer
Markets
Products
HumanTouch Navigator AI
Decision management software
AI-enabled executive decision platform providing real-time data, predictive modeling and AI-assisted governance for federal and defense program decisions.
Navigator AI LEAD
Leadership decision software
AI-powered insight and omni-view display platform that centralises real-time data for government leaders to support decision-making, transparency and accountability.
Connect2IT! Kiosk
IT support kiosk
Patented walk-up kiosk and smart locker providing live 1-on-1 technical support from IT professionals without tickets or appointments.
Navigator AI ITSM Solution
IT service management software
AI/NLP-based service desk and IT service management solution for centralised ticketing, automated workflows and analytics.
End users
Standards, platforms & customers
Defense standards
Platforms & programmes
Named customers
Credentials & affiliations
Certifications
CMMI/DEV-3
ISO 9001:2015
ISO 20000-1:2018
ISO 27001:2022
Awards
Disruptive Tech Change Agent Award
People's Choice Award
