
Consumer VOICE
New Delhi, India
About
Founded in 1983, Consumer VOICE is a non-governmental organisation based in New Delhi, India working on health, justice & legal aid, environment & climate.
Consumer VOICE (Voluntary Organisation in Interest of Consumer Education) is a not-for-profit organisation based in New Delhi, India, working since 1983 to educate and empower consumers and protect their rights. It publishes independent reviews of food, consumer durables, and financial and banking services, runs a legal help desk for consumers, and conducts comparative product testing. Its campaigns cover areas such as food labelling, sustainable consumption, road safety, digital consumer protection, and health issues including tobacco, alcohol and hypertension. It represents consumers before policy-makers, the judiciary and regulators, and has been supported by India's Ministry of Consumer Affairs and selected by the RBI for consumer education on online banking risks.
Location
Founded
Organisation type
Focus areas
Languages
Causes & programmes
Causes
Works for
How they work
Programmes
Comparative Product Testing
Other · India
Independent, non-partisan comparative testing of consumer products, technically supported by Stiftung Warentest, Germany.
Legal Helpdesk
Justice & Legal aid · India
Legal help desk providing assistance to consumers, including a chatbot called Consumer Mitra.
Green Action Week
Environment & Climate · India
Annual campaign addressing unsustainable consumption patterns, carried out in coordination with Consumers International.
RoadSense Podcast and Road Safety Initiative
Health · India
Road safety awareness and advocacy for modernised road safety laws and safer roads for children.
Digital Literacy Initiative
Other · India
Initiative promoting digital literacy and internet safety awareness among consumers.
Countries of operation
Funding & support
Funded by
Ways to support
Credentials & affiliations
Partnerships
Stiftung Warentest, Consumers International, Swedish Society for Nature Conservation, RBI Depositor Education and Awareness Fund
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