Consumer VOICE

Consumer VOICE

New Delhi, India

HealthJustice & Legal aidEnvironment & Climate
NGOFounded 1983National reach
Profile last updated: May 3, 2026

About

Founded in 1983, Consumer VOICE is a non-governmental organisation based in New Delhi, India working on health, justice & legal aid, environment & climate.

Consumer VOICE (Voluntary Organisation in Interest of Consumer Education) is a not-for-profit organisation based in New Delhi, India, working since 1983 to educate and empower consumers and protect their rights. It publishes independent reviews of food, consumer durables, and financial and banking services, runs a legal help desk for consumers, and conducts comparative product testing. Its campaigns cover areas such as food labelling, sustainable consumption, road safety, digital consumer protection, and health issues including tobacco, alcohol and hypertension. It represents consumers before policy-makers, the judiciary and regulators, and has been supported by India's Ministry of Consumer Affairs and selected by the RBI for consumer education on online banking risks.

Location

New Delhi, India

Founded

1983

Organisation type

NGO

Focus areas

consumer rightsconsumer educationproduct testingconsumer advocacylegal help deskroad safetysustainable consumptionNew Delhi

Languages

EN

Causes & programmes

Causes

HealthJustice & Legal aidEnvironment & Climate

Works for

Youth

How they work

Awareness & educationAdvocacy & campaigningResearchDirect services

Programmes

Comparative Product Testing

Other · India

Independent, non-partisan comparative testing of consumer products, technically supported by Stiftung Warentest, Germany.

Legal Helpdesk

Justice & Legal aid · India

Legal help desk providing assistance to consumers, including a chatbot called Consumer Mitra.

Green Action Week

Environment & Climate · India

Annual campaign addressing unsustainable consumption patterns, carried out in coordination with Consumers International.

RoadSense Podcast and Road Safety Initiative

Health · India

Road safety awareness and advocacy for modernised road safety laws and safer roads for children.

Digital Literacy Initiative

Other · India

Initiative promoting digital literacy and internet safety awareness among consumers.

Countries of operation

India

Funding & support

Funded by

Government funding

Ways to support

DonateMembership

Credentials & affiliations

Partnerships

Stiftung Warentest, Consumers International, Swedish Society for Nature Conservation, RBI Depositor Education and Awareness Fund

Other non-profits in India

View all