Fundacja ProPublika

Fundacja ProPublika is a non-governmental organisation based in Wrocław, Poland working on justice & legal aid, human rights.

Fundacja ProPublika is a non-profit foundation based in Wrocław, Poland, that supports consumer rights. Through the website poradydlakonsumentow.pl, it provides consumer advice and informational materials for a fee, helping people resolve disputes with businesses, including complaints, warranty and conformity claims, returns, withdrawal from contracts, and problems with service providers such as banks, insurers, telecom operators, energy suppliers and travel agencies. Its services cover guidance on possible next steps, such as pre-court payment demands and referral to municipal or district consumer ombudspersons (rzecznicy konsumentów). The foundation also publishes educational guides on consumer law and offers information on unfair market practices and unfair contract terms.